What is Credit Card Insurance? Benefits & How It Works

What is Credit Card Insurance? Benefits & How It Works

Credit cards are a go-to payment option for many as they enable you to spend now and repay later. Most credit card users know the additional benefits of their cards, such as reward points, cashback, special offers on merchant sites, and coupons, which make the whole experience more appealing. However, many credit card users remain unaware of a particularly invaluable perk—insurance coverage offered by some card issuers.

To further solidify their role, many credit cards now bundle insurance benefits with their existing services. This can be especially useful if you rely on your credit card for most purchases but have little savings for emergencies. With this added financial protection, you gain peace of mind, knowing you have a safety net when life throws a curveball your way. 

What is Credit Card Insurance?

  • It’s an insurance policy to shield users from unexpected risks, like trip cancellation, purchase protection and lost card liability. They even provide credit shields for outstanding dues in the event of disability or death.

  • It is a unique financial feature that safeguards financial interests from credit card liabilities.

  • Depending on the type of insurance plan, the insurance protects the user from unauthorised credit card usage, fraud, and emergency expenses during travel.

How Does a Credit Card Insurance Plan Work?

  • It works like any other insurance policy. In case of an emergency, you will get financial support as per the terms of the plan you have agreed to.

  • You have to file the claim, and then you will receive the required financial support.

However, before deciding, it is important to familiarise yourself with the available plans to determine which ones are included with your card. 

Types of Insurance Covers

Covers on Purchases

  • This functions just like purchase protection, offering coverage for every item you purchase using your credit card, adding an extra layer of security to your transactions.

  • It's an excellent option if you're gearing up for a big-ticket purchase, giving you confidence that your investment is protected.

  • In the event of damage, loss, or theft of the product, you can easily file a claim to recover your costs, minimising financial setbacks.

  • Keep in mind the duration of coverage and specific terms depend on the insurance provider, so it's important to thoroughly review these details before opting in for maximum peace of mind.

Air Accident Coverage

  • This comes in handy if you've booked a flight with your credit card and face any unexpected mishap during your trip.

  • The insurance company will pay the nominee the amount specified in the policy, providing financial support when it’s needed most.

  • It covers losses due to baggage delays, lost baggage, plane hijacks, and the loss of your passport or important travel documents, ensuring you're protected from a range of travel-related issues.

Medical Insurance

  • Credit card issuers collaborate with healthcare companies to offer benefits like consultations, annual check-ups, and more, giving you access to essential health services.

  • You can also purchase overseas medical insurance through your credit card, ensuring you're covered while travelling abroad.

Credit Shield Coverage

  • In the event of the cardholder's accidental death, Credit Shield ensures that all outstanding balances are fully cleared, lifting the financial burden off the family.

  • If the cardholder becomes disabled due to unforeseen medical reasons, Credit Shield covers the minimum payments on the card for a specified period, offering some relief during tough times.

  • However, it's important to note that no new expenses are covered once the disability begins.

Counterfeit Card Liability Coverage

  • This coverage protects you from unauthorised transactions made by others using counterfeit cards.

  • It also covers any losses from these fraudulent transactions, providing an extra layer of security for your financial peace of mind.

Rental Car Insurance

  • When you use your credit card to pay for a rental car, you may become eligible for Rental Car Insurance.

  • This insurance protects you from financial losses in case of accidents involving the rental vehicle, so you won’t have to cover the costs out of pocket.

Document Replacement

  • Certain credit cards also offer Document Replacement Insurance, helping you replace important documents like your PAN card at no additional cost.

Involuntary Unemployment Insurance

  • If you find yourself laid off from work, your bank may cover the minimum payment due on your account, providing some financial relief during a tough transition.

  • However, keep in mind that this coverage doesn’t extend to any new purchases made after your job loss, so it’s essential to manage your spending carefully during this period.

Property Damage Insurance

  • This coverage protects your credit card purchases against damage or theft, ensuring you’re financially safeguarded if your items are lost or compromised.

Credit Card Theft / Misplacement Insurance

  • This coverage allows you to file claims for fraud or unauthorised transactions if your card is lost or stolen, providing essential protection in today's world.

  • Given the rising incidence of fraud, this option offers a convenient and necessary layer of security, ensuring you’re not left vulnerable to financial losses.

Lost Card Liability

  • This coverage shields you from financial losses resulting from unauthorised transactions on lost or stolen cards, giving you peace of mind in case of theft or loss.

  • With this protection in place, you can navigate your finances with greater confidence, knowing that you’re safeguarded against unexpected expenses from fraudulent activities.

Important Considerations for Credit Card Claims

  • Determine the type of claim you need to file: cashless or reimbursement, as this can affect the claiming process.

  • Keep your policy details easily accessible, especially while travelling, so you can submit claims without hassle if the need arises.

  • Attach all necessary documents to your claim to reduce the chances of rejection or delays, ensuring a smoother process.

Exclusions in Credit Card Insurance

Fraudulent Transactions by Known Individuals

If someone you know makes a transaction, it won’t be covered, so it’s crucial to safeguard your card details from both acquaintances and strangers.

Losses from Breach of Second-Level Authorisations

Any losses resulting from a breach involving your card details, password, OTP, or PIN shared with fraudsters won’t be covered. Always keep your sensitive information confidential to protect yourself.

Vishing Incidents

Losses stemming from vishing—where unauthorised individuals impersonate trustworthy entities over the phone to obtain your sensitive information—are excluded. Stay vigilant and sceptical of unsolicited calls asking for your personal details.

Claims arising from any intentional breach of the law are not covered, so it’s essential to follow legal guidelines to keep your insurance valid.

Gross Negligence

If your actions are deemed grossly negligent—reflecting a serious lack of care—you may find yourself without coverage for any resulting losses.

Failed or Declined Transactions

Issues related to failed, duplicate, or declined transactions initiated by the host website or authorised bank will not be compensated. Always double-check your transactions to avoid these pitfalls.

Server Hacking or Data Breaches

If your losses stem from hacking incidents or data breaches at the server level, these claims may also be excluded. Protecting your information through strong security practices is essential.

Credit card insurance offers protection against various financial risks, but understanding the exclusions is equally important. Knowing what is not covered, such as transactions made by known individuals or losses resulting from gross negligence, you can better safeguard your financial interests. Always remain vigilant, protect your sensitive information, and stay informed about your card's policies to maximise the benefits of your credit card insurance. Making informed decisions will ensure you’re prepared for any unexpected situations.

This information is provided solely for general informational purposes and does not constitute advice of any kind. OneConsumer Services Pvt. Ltd is not liable for any direct or indirect damages or losses that may result from decisions made based on this content. Please consult a professional advisor before making any decisions.

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